Answer every resident recycling question without adding staff.

Scrapp gives residents instant, local answers and gives your team the data to show what's working. Live in waste programs serving 24 million residents.

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How it works
Live in public sector waste programs
The Wokingham Borough Council logo.The Reading Borough Council logo.The Bracknell Forest Council logo.

Residents keep calling

Most calls ask the same thing: which bin does this go in? Every one takes time your team doesn't have.

Contamination costs you twice

The wrong items in the recycling bin push up processing costs and can get whole loads rejected.

Reporting eats your week

Leadership wants new numbers in a new format, and the data sits in five different places.

Three steps. No extra staff.

Your rules, your bins and your collection days, set up for you.

1 - We set it up
2 - Residents ask
3 - You see and report

We set it up

Our TRUE Zero Waste certified team loads your program rules, bin colors and collection schedules, using whatever data you already have.

Scrapp program setup with local rules, bin colors and collection schedules

Residents get answers

Residents scan or search any item in the app or on your website and get guidance for their address, plus bin-day reminders.

Scrapp resident app showing local disposal guidance for a scanned item

You see what's happening

See what residents ask about, where contamination shows up and what's changing. Share reports with leadership in a few clicks.

Scrapp program dashboard showing resident questions and contamination trends

FEATURE · BARCODE SCANNING AND AI SEARCH

A resident app that answers for you.

Residents scan or describe an item and get guidance for their address: your rules, your bin colors, your collection day. The app handles the questions that don't need a person, so your team can focus on the ones that do.

See how Re3 saved tens of thousands in costs →

FEATURE · BIN-DAY REMINDERS

Reminders that build better habits.

Automated bin-day reminders reach residents on the days that matter, with the right guidance for what goes out. Small, timely nudges help residents get it right every week.

FEATURE · DASHBOARD AND REPORTS

Reports leadership actually reads.

See what residents ask about, where contamination shows up and what's changing. Share branded reports with your board, council or the public in a few clicks, built from live program data.

See how we helped Re3 get better data on their program →

A flyer goes in the bin. Scrapp keeps answering.

Printed guides are a useful start. Then the rules change, the guide goes out of date and the calls come back. Scrapp keeps every answer current, for every address, every day.

Printed guides and flyers

Printed once, read once
Out of date when your rules change
Residents still call to check
No idea what residents are asking
Reports built by hand

Scrapp

✓Answers any time, on any phone
✓Updated as soon as your rules change
✓Guidance for each resident's address
✓See which items residents ask about most
✓Reports ready in a few clicks

Running at scale, from US counties to UK councils

24M
residents in the waste programs Scrapp supports
135,000
UK households enrolled through Re3
7.8M
bin-day reminders sent to Re3 residents

In Florida, Miami-Dade County chose Scrapp for a program covering 34 municipalities and 2.8 million residents.

*Client results will vary.
Read the Re3 case study
Built for every team

One platform for everyone who runs your program.

Program managers
Directors and leadership
Communications
Customer service
Program managers

Spend less time answering the same questions.

Residents get answers from the app and your website, so your team can focus on running the program, not the phone.

✓
Resident app with barcode scan and AI search
✓
Website embed
✓
Bin-day reminders
Directors and leadership

Show the program is working.

Get live data on what residents ask and where contamination shows up, with reports ready for your board or council.

✓
Program dashboard
✓
Branded reports
✓
Data access through our API
Communications

Reach residents where they already are.

Turn your program rules into clear, local answers, and remind residents on the days that matter.

✓
Bin-day reminders
✓
Launch marketing assets
✓
Answers on your own website
Customer service

Take the 'which bin?' calls off the phone.

Residents find answers on their own, any time, so your agents can focus on the calls that need a person.

✓
Self-service answers, day and night
✓
Guidance for each resident's address
✓
See which items residents ask about most

Get a free recycling app for your residents

Reduce your call times and digitize your programs at no cost to you.

Start saving time today →
Screenshots of the Scrapp mobile app on phone showing product scanning and recycling guidance features, with GS1 Digital Link Compatible badge
Pricing

Scrapp for Communities

Empower your residents with the tools to minimize waste - at scale.

Free Plan

Free forever
‍per household per year

For communities starting their resident engagement journey with Scrapp's free mobile app.

Show me the app
Standard Plan 
Most Popular

from $0.035
‍per household per year

For communities deploying Scrapp's mobile app at scale.

Show me what it costs for my community
Premium Plan 
Best Value

from $0.05
‍per household per year

For communities needing Scrapp's full toolkit — mobile app, web portal, API access, and website embeds.

Show me what's possible

Our pricing is based on the number of households in your community as that correlates to the amount of waste your community produces. We will work with you on creating a pricing plan that makes sense for your use-case.

ℹ️ Answer resident questions faster
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    Mobile app for your residents to learn proper recycling habits
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    Customize and manage all your waste program data in one spot
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    Anytime access for your residents
☺️ Better resident experience
📊 Track your program's success
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    See how many residents are using the app
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    Monitor which waste topics need more education
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    Export reports to share with stakeholders
🤝 Get qualified, 1-to-1 support
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    Priority support for your team
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    Dedicated customer success manager
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    Shareable digital assets for your comms teams

Ready to give your residents better answers?

Send us last quarter's call center logs. We'll show you what self-service can deflect.

Show me what self-service deflects